Cancellation & Refund Policy

Cancellation

Once the Farmer has booked his Plants and paid the booking fee to the company for the preparation of Plants or Seedlings, his Booking cannot be cancelled for any reason and the booking fee will not be refunded in any case.

The company will not accept cancellation once the customer has reserved his plant and paid the payment. Farmers must accept plant delivery within 15 days of receiving notification from the company. If the farmer fails to do so, the company reserves the right to sell the plants to another party. The proceeds of the sale would be paid to the farmer who had originally reserved the plants and materials. If the farmer sells to another party, loss will be debited from his account, and any remaining amount will be refunded to him. If the company does not find any bookings for those plants and is unable to sell them to any other farmer, the prepared plant will be destroyed, and the deposit will not be refunded.

Refund policy

If the farmer can show that he is refusing to accept plants or materials offered to him due to the poor condition or defective quality of the material under delivery, he will be entitled to a refund of the amount paid.

When some unexpected situation occurs and causes trouble which is beyond the company’s control such as natural calamities, the company may be forced to cancel the bookings partially or completely without assigning any reason or providing any advance notice to the farmer. The farmer will have no right to recompense for such cancellations, whether partial or total.

To process your payment, the company will use the facilities of third-party payment service providers. Payment options may be upgraded to other payment mechanisms at any time.